Testimonials about our workshops

What does science tell us about human conflict – “Conflict Matters” conference – Brussels, October 22nd, 2015

• “Thank you for material and for the opportunity to learn from your research.I I sometimes, very briefly include a little very basic theory from Neuroscience, when I do Conflict Resolution workshops and lecture about impulsive ( emotional) as well as more strategic ( rational)- and social- responses to conflict… Now I have a some more theory to add to my instructions and presentations!” – Marianne Katsina Munis
• Thank you, Olga, Jeremy Francis and for the tremendous work that you have shared with us!” – Mai Lam Nguyen-Conan
• “Thank you for sharing your knowledge and ideas. It was a marvelous morning with interesting people” – Adrijana Višnjić
• “Thank you to you three for this workshop where I learned a lot …. for me it was a little treasure” – Marie-Christine LOISEAU

Managing across generations – April 10th, 2014

• “The professor was very efficient and knowledgeable. I think the group activities facilitated “driving the points” home and were very engaging. Excellent !”
• “I appreciate the fact that François taught a method of management applicable to everyone vs. getting stuck in generational approaches. I hadn’t expected this, but was happy with the result.”
• “Excellent instructor. Very useful and novel take on generational management. Very refreshing and practical”.
• “I enjoyed the participation, it was not just a lecture but an interactive participation. I liked creating our own case studies to relate the topic to our personal situations. I like the handy card to remember the key points.”

Intercultural and international negotiation and mediation – August 28 to 30, 2013

• “Thanks to Jeremy, François and Juanita for this workshop which allowed me to seriously deepen my international perspective on mediation, a topic that I have often approached in my practice, but which I had not yet seen “theorized” and investigated in such a professional manner.” – Xavier Poulet-Mathis, Attorney at Law, Paris
• “This is the first time I saw the richness of the synergy of three trainers during three days of intercultural training. And it is the first time that I had an introduction to the cognitive and neuropsychological aspects of communication and to the risk of manipulation through different techniques.” – Shabname Meralli Ballou Monnot, Lawyer and Mediator, Paris
• “As a lawyer at the Paris Bar with international experience, I was happy to follow these three intense days of intercultural mediation and training, not only because it gave me new tools structuring my method in my mediation practice, but it also because it renew my enthusiasm about alternatives to litigation, which is too confrontational for my clients and myself, and not adapted to develop sustainable relationships.” – Isabelle Landreau, Lawyer, Paris
• “An approach of mediation delivered by a dynamic trio that allows you to stimulate your neurons and raise your awareness!” – Priscille Pedone, Of Counsel at Castaldi Mourre & Partners
• An intense moment that makes us approach human relationships differently! A very rich exchange.” – Anne Christine Deutsch, Lawyer, Paris
• “Good mediation training such as this one should be compulsory for every lawyer practising in the area of international disputes.” – Gillian Lemaire, Lawyer
• “A dream team” – Pierre Henri Juillard, Managing Partner, Colbert Paris
• “The workshop was conducted without verbosity (without losing time and with high effectiveness), keeping in mind the objective of guaranteeing the best possible acquisition by the participants of the numerous relevant concepts covered during the three days” – Jean ROOY, Lawyer
• “The content and facilitators of this workshop are exciting. Facilitators were able to make accessible scientific concepts and share their passion for neuroscience with participants, in order to cover all the necessary skills to effectively manage an intercultural mediation. I would advise anyone wishing to practice negotiation and mediation to participate in this very high level workshop.” – Anne-Sophie
  Schumacher, Lawyer and Associate professor at EM Strasbourg Business School

Managing with intergenerational savvy – Sydney, May 1st, 2013

• “The material from this course is really interesting, as much as in a business context as from a personal perspective ! François and Catherine are very engaging facilitators.” – Justine Knight, People & Development Manager, Henry Davis York
• “This workshop gave me clarity about how the brain works differently as we age and how this impacts on the way people in the organization operate differently” – David Hatton, Manager Learning & Development, Imperial Tobacco
• “Stimulating and very good day at work !” – Peter Star, Manager Corporate Services, EWON

Workshop for negotiation, legal and ADR professionals – Chicago, April 3rd, 2013

• “Eye-opening material for every mediator.” – Richard Posell, JAMS, Los Angeles
• “Indispensable seminar to help professionals understand the multidimentionality of resolving conflict. Knowing why people behave as they do and how the mental processes work builds confidence, insight and wisdom.” – Judge Michele Lowrance, Chicago
• “A scientific approach, terrific.” – Kenneth L. Gillis, Mediator, Chicago
• “Learning about neurobiology as applied to mediation and negotiation was fresh and insightful. Every 30 seconds I was learning something new, my mind was full of “wow” thoughts all day long. And the best part is they taught us to apply all of this information with practical tools and behaviors.” – Esther King, Mediator, Northwestern Law School, Chicago
• “Great introduction to how our brains work in negotiation” – Rod NcFaull, Circuit Mediator, Cincinnati

Workshop for negotiation, legal and ADR professionals – New York, October 16th, 2012

• “This workshop is excellent for providing a deeper view and of the evolving brain science behind conflict behavior and thought-provoking practical implications” – Lisette Smith – MWI, Boston. MA
• “The amount of actionable information I received was incredible” – Tanya Rapacz – The Partnership Resource, Ashland, MA
• “Innovating and extremely interesting; it gives mediation and negotiations a whole new perspective.  It should be advertised more, so that more people -of different categories- learn about it and attend it.” – Annie Noula, Lawyer, NYC

Workshop for negotiation, legal and ADR professionals – May 3rd 2012 – Edmonton, Canada

• “This is an extremely “user friendly” educational exploration of a topic that many people think of as inaccessible. François and Jeremy have created a way to introduce neuro science to the masses.” – Paula Drouin, IMI Certified mediator, Edmonton, Canada
• “Great workshop. Very applicable to the field of conflict resolution and human behaviour in conflict and how to mitigate and maximize human capacity. Very inspiring and thought provoking! Presenters were intuitive, aware and well informed on their topic. Thank you.” – Sharon Wilson, Mediator, Edmonton, Canada

• “The workshop exceeded my expectations both in the well presented information as well as providing practical skills and tools connected to the information.” – Barbara Bishop, Mediator, Edmonton

• “Excellent workhop, Jeremy and Francois are dynamic and full of energy in presenting some very new and interesting views of neuroscience and conflict management.” – Sara Ahlstrom, Mediator, Edmonton, Canada

A brain-based perspective on intergenerational collaboration – San Diego ODNetwork – April, 24th 2012

• “Francois encouraged to think beyond generational differences, and to leverage the natural strengths and abilities of brains of every age. This is the type of approach that can get interegenerational teams working well together! Thanks.” – Jeannel King, Facilitator, San Diego

Workshop for negotiation, legal and ADR professionals – April 23rd 2012 – New York

• “This workshop gave me profound insights into the evolutionary and psychological origins of individual fears and social conflict, so as to better address these fundamental issues during mediation, particularly in the event of an impasse.” – Robert Thony, Attorney, New York

• “This excellent and accessible description of how the brain works will provide the conscientious mediator with a powerful key to unlock some of those bedeviling mysteries of human behavior.” – Jonathan Hyman, Professor of Law and Arthur C. Clapp Public Service Scholar, Rutgers School of Law, Newark.

• “This is unique and highly practical material that stimulates thinking about how to move through conflict in ways that break down barriers that lead to impasse. I will be spending lots of time with the materials and ideas taken away from the program to apply directly to my practice. Very high impact in terms of improvement of practice skills.” – Peter Benner, Mediator & Arbitrator, New York

• “Messrs. Lack and Bogacz are developing a critically important tool for mediators to understand and use so that the best result in any mediation is not a resolution that the parties can live with but truly a result that is better and more complete than a result they would otherwise obtain in a litigation or other negotiation process”. – Helise Harrington, Partner, Professional Coach & Diversity Consultant, New York

• “I am very grateful for the new strategies I can try as a mediator; it always helps to have more tools in my toolbox, and these make a lot of sense.” – Christina Kallas, Mediator, New York

Workshop for negotiation, legal and ADR professionals – Neuchatel, Switzerland, Nov 25th, 2011

• “A high-level course that can deepen your knowledge of the functioning of the human being not only during negotiations but also in the much more general framework of human relationships.” – Pierre El Soda, Director, Alfred Müller SA, Switzerland
• “This digest of the latest cutting-edge research on the brain related to negotiation and mediation will help me solve impasses where I often found myself in the past” – Elizabeth Benoît, HEG-ARC Management School, Switzerland

Applying neurobiology to negotiation and mediation – London, Nov 14th, 2011

• “The seminar was fascinating and hugely relevant not just to my mediation practice but also to my understanding of myself and other people more generally.” – Stuart Chapman, Mediator, London
• “A totally different way of approaching Mediation and Negotation.” – Gwendoline Davies, Walker Morris, Lawyer & Mediator, London
• “I would like to thank the organisers and speakers for a very valuable learning experience. I was very pleased with the high level retained throughout the day. I will certainly be able to take what I learned today and apply it to my practice in the future.” – Karen Akinci, Lawyer & Mediator, Akinci Law, London & Istanbul
• “A fascinating insight into the science behind how our brains work and why we behave the way we do in mediation and negotiation. Simply understanding how and why we are behaving in a particular way means we become more self aware and therefore more effective in the negotiation room.  A really valuable course.” – David Phillips, Professional development lawyer, Dispute resolution, Herbert Smith, London.
• “I did enjoy the workshop and the information gleaned will continue to allow me make the many links why people behave the way that they do.” –  Anthea Carter-Savigear, HR Director, Hitachi Consulting, London.